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Oman Trends — Terms and Conditions

1. About These Terms

These Terms and Conditions (“Terms”) govern your use of the Oman Trends website, [www.omantrends.com], and any purchase made through it. By placing an order or browsing this site, you agree to these Terms. If you don’t agree, please don’t use the site.

2. About Oman Trends

Oman Trends is an online retailer of watches and sunglasses operating in the Sultanate of Oman.

 

  • Website: [www.omantrends.com] (replace with real domain)
  • Registered address: [address]
  • Contact: [phone / email]

3. Products and Authenticity

We sell branded watches and sunglasses sourced and checked for authenticity before listing. Product images are for illustration; actual color, packaging, or finish may vary slightly.

 

Brand names, logos, and trademarks referenced on this site (including but not limited to Rolex, Cartier, Audemars Piguet, Ray-Ban, and other brands listed on the site) are the property of their respective owners. Oman Trends is an independent retailer and is not an official or authorised dealer of any brand listed on this site unless explicitly stated. Reference to a brand name is for the purpose of identifying and selling genuine products, not to imply endorsement or an official partnership.

4. Prices and Payment

  • All prices are listed in Omani Rials (OMR).
  • Oman has not implemented VAT on retail goods as of the date of these Terms; prices displayed do not include VAT. Should this change, prices will be updated to reflect any applicable tax.
  • Payment method: Cash on Delivery (COD) only. Payment is made in cash at the point of delivery.
  • Prices are subject to change without notice, but the price charged will always be the price displayed at the time you placed your order.

5. Orders and Order Acceptance

Placing an order through the website is an offer to purchase, not a confirmed sale. Oman Trends may decline or cancel an order at its discretion, for example, if a product is out of stock, priced in error, or payment/delivery details cannot be verified.

6. Delivery

  • We offer free shipping across Oman on all orders.
  • Delivery timeframes vary by location. 
  • You are entitled to inspect your order before accepting delivery. If the item is visibly incorrect, damaged, or not what you ordered, you may decline it at the point of delivery.

7. Returns, Exchanges, and Defective Items

Change of mind: Once an order has been accepted at delivery, Oman Trends does not offer returns or exchanges for change of mind, incorrect sizing, or similar reasons. Please inspect your item carefully before accepting delivery.

 

Defective, incorrect, or misdescribed items: This policy does not affect your statutory rights under Oman’s Consumer Protection Law. If an item you receive is defective, counterfeit, materially different from its description, or not what you ordered, you are entitled to a repair, replacement, or refund in accordance with Oman consumer protection law, even after delivery has been accepted. To make a claim, contact us at [contact details] with your order details and, where possible, photos of the issue.

 

Consumer Protection Authority: If a dispute cannot be resolved directly with us, you may contact Oman’s Consumer Protection Authority (CPA) on their hotline, 1222, or through their official channels.

8. Website Use

You agree to use this website for lawful purposes only, and not to attempt to interfere with its security, availability, or content. All content on this site text, images, logos, and design is the property of Oman Trends or its licensors and may not be copied or reused without permission.

10. Limitation of Liability

To the extent permitted by Oman law, Oman Trends is not liable for indirect, incidental, or consequential loss arising from your use of this website or your purchase, except where such liability cannot be excluded under the Consumer Protection Law or other applicable Omani law.

11. Privacy

Your personal data is handled in accordance with our [Privacy Policy] and Oman’s Personal Data Protection Law (Royal Decree 6/2022), which gives you rights to access, correct, and request deletion of your data. See our Privacy Policy page for full details.

12. Governing Law

These Terms are governed by the laws of the Sultanate of Oman. Any dispute arising from these Terms or your use of this website is subject to the jurisdiction of the courts of Oman, without prejudice to your right to raise a complaint with the Consumer Protection Authority.

13. Changes to These Terms

We may update these Terms from time to time. The version in effect at the time of your order will apply to that order. Continued use of the site after changes are posted means you accept the updated Terms.

14. Contact Us

Questions about these Terms can be sent to: [email] · [phone] · [physical address]