Oman Trends – Privacy Policy

1. Introduction

At Oman Trends (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.omantrends.com or place an order through our website.

By using our website, you agree to the practices described in this Privacy Policy.

2. Who We Are

Oman Trends is an online retailer of watches and sunglasses operating in the Sultanate of Oman.

Website: www.omantrends.com

Registered Address: [Address]

Email: [Email]

Phone: [Phone Number]

3. Information We Collect

When you use our website or place an order, we may collect the following information:

Full name
Mobile phone number
Delivery address
Email address (if provided)
Order details and purchase history
Communications with our customer support team
Device information (browser type, operating system, IP address)
Website usage information collected through cookies and analytics tools

We only collect information necessary to process your orders and improve our services.

4. How We Use Your Information

We use your information to:

Process and deliver your orders
Contact you regarding your purchase
Verify delivery information
Respond to customer service enquiries
Improve our website and customer experience
Detect fraud or suspicious activity
Comply with legal obligations under Omani law

We do not sell your personal information to third parties.

5. Payment Information

Oman Trends currently accepts Cash on Delivery (COD) only.

Since online payments are not processed through our website, we do not collect or store credit card or debit card information.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Remember your browsing preferences
Improve website performance
Analyse visitor behaviour
Measure website traffic

You may disable cookies through your browser settings; however, some website features may not function correctly.

7. Sharing Your Information

We only share your information when necessary to operate our business, including:

Delivery and courier companies
Website hosting providers
Technical service providers
Legal or government authorities where required by law

We require our service providers to protect your information and use it only for authorised purposes.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

Although we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

9. Data Retention

We retain your personal information only for as long as necessary to:

Complete your order
Provide customer support
Meet legal and accounting requirements
Resolve disputes

When your information is no longer required, it will be securely deleted or anonymised where appropriate.

10. Your Rights

Under Oman’s Personal Data Protection Law (Royal Decree 6/2022), you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your personal data where legally permitted
Withdraw consent where processing is based on consent
Request information about how your data is being processed

To exercise these rights, please contact us using the details below.

11. Marketing Communications

We may contact you regarding your order or customer service enquiries.

If we introduce promotional emails or marketing messages in the future, you will be given the option to unsubscribe at any time.

12. Third-Party Websites

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of external websites. We encourage you to read their privacy policies before providing personal information.

13. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page, and the updated version will become effective immediately upon posting.

Your continued use of our website after changes have been posted constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Oman Trends

Website: www.omantrends.com

Email: info@omantrends.com

Phone: +968 9578 5630

Address: Oman